Knowledge Base

← Server Density Support

  1. Agent →

    1. Agent config variables - Linux, Mac, FreeBSD
    2. Agent foreground mode
    3. Agent logs
    4. Agent ports
    5. Auto copy templates

  2. Alerts →

    1. Alert scheduling
    2. Alerts API
    3. Alerts triggered but no notifications
    4. Copying alerts
    5. Disk usage alerts

  3. API →

    1. Using the API with curl

  4. Billing →

    1. Changing the invoice e-mail/address
    2. US EIN: Tax identification number
    3. VAT in Europe
    4. Where can I download past invoices?

  5. Configuration →

    1. Apache monitoring - Linux, Mac and FreeBSD
    2. Microsoft SQL Server monitoring - Windows
    3. MongoDB monitoring - Linux, Mac and FreeBSD
    4. MongoDB monitoring - Windows
    5. MySQL monitoring - Linux, Mac and FreeBSD

  6. Dashboard →

    1. Adding dashboard metrics
    2. Dynamic dashboard metrics
    3. Reordering metrics
    4. Sort by "Custom"
    5. Toggling showing devices and services

  7. Errors (Agent) →

    1. 417 Expectation failed
    2. chmod: cannot access /etc/init.d/sd-agent: No such file or directory
    3. ERROR - getPlugins (minjson): exception
    4. error: 'AgentConfig' object has no attribute 'plugin_path'
    5. Error: this account is currently not available

  8. Errors (Services) →

    1. Content type not permitted for services
    2. SSL Error: Certificate could not be verified. The read operation timed out
    3. SSL Error: Certificate verify failed
    4. Unicode error: 'utf8' codec can't decode bytes

  9. General →

    1. Aggregate devices
    2. Browser support
    3. Compatibility with Nagios
    4. Graph data retention
    5. Logging in with SuperGenPass

  10. Linux →

    1. CPU and memory usage in the process list
    2. CPU load
    3. Memory usage

  11. Mobile →

    1. Android push notification registration errors
    2. Multiple iOS / iPhone / iPad devices

  12. MongoDB →

    1. Hosted MongoDB e.g. MongoHQ
    2. Missing MongoDB metrics on FreeBSD
    3. MongoDB dashboard
    4. MongoDB index stats
    5. MongoDB RAM & Headroom

  13. Plugins →

    1. BoxedIce.ServerDensity.Agent.PluginSupport.dll
    2. Packaging multi-platform plugins
    3. Plugin graphs
    4. Plugin key length limit
    5. Plugin restrictions

  14. Release notes →

    1. Agent release notes - Linux, Mac and FreeBSD
    2. Agent release notes - Windows
    3. Android app release notes
    4. iOS (iPhone / iPad) app release notes

  15. Services (website monitoring) →

    1. Alert types for service (website) monitoring
    2. Allowed content types
    3. Executing JavaScript e.g. Google Analytics
    4. Historical services data via the API
    5. How is response time calculated?

  16. Users →

    1. Adding e-mail addresses and SMS phone numbers to users
    2. Permissions

  17. Windows →

    1. .net version
    2. Checking the WMI repository
    3. Custom prefix for Microsoft SQL Server
    4. Monitoring a Windows service
    5. Service doesn't start on Windows boot - a timeout was reached

  18. All articles →

    1. .net version
    2. 417 Expectation failed
    3. Adding dashboard metrics
    4. Adding e-mail addresses and SMS phone numbers to users
    5. Agent config variables - Linux, Mac, FreeBSD

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